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Accessibility Statement

This accessibility statement applies to Kidwelly Town Council’s website.

This website is run by Kidwelly Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: towncouncil@kidwelly.gov.uk or telephone 01554 890203 or write to Town Clerk, Kidwelly Town Council, Council Offices, Hillfield Villas, Kidwelly, Carmarthenshire SA17 4UL

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 28 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Kidwelly Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines WCAG 2.1 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations
  • Maps displayed by Google Maps – we don’t control how Google Maps displays information, but where possible we provide addresses within the web page’s text (via HTML). When Google makes their map output accessible, we will update our technology accordingly
  • Pictures of event or information posters, when provided by a third party. Where possible we provide the information from the picture, within the web page’s text (via HTML). We will encourage all providers of these pictures to provide accessible alternatives in future
  • Some PDFs published since September 2018 are not in an accessible format, so people using a screen reader cannot access the information. When we publish new content we’ll make sure our use of PDFs meets accessibility standards.

Disproportionate burden

Navigation and accessing information

Maps displayed by Google Maps – we don’t control how Google Maps displays information, but where possible we provide addresses within the web page’s text (via HTML). When Google makes their map output accessible, we will update our technology accordingly

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

The staff who manage the website have had training on how to make website content accessible, and any new staff will receive the same training. Our website provider will make quarterly accessibility compliance reviews of the website, addressing any accessibility issues and providing feedback to staff on how to achieve accessibility in future.

Preparation of this accessibility statement

This statement was prepared on 16/09/2024. It was last reviewed on 16/09/2024.

This website was last tested on 16/09/2024 against the WCAG 2.1 AA standard.

The test was carried out by our website development company, Aubergine. The most viewed pages were tested using automated testing tools by this website team. A further audit of the website was carried out to the WCAG 2.1 AA standard.